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Position Paper: Transforming Technical Documentation: Introducing the Product Content Maturity Model

The Product Content Maturity Model is a five-phase model that defines the series of steps that organizations typically take to transform their technical documentation into intelligent product content.

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How optimized is your product content?

SDL is pleased to introduced a Product Content Maturity Model to help customers assess how they can leverage structured content to improve customer engagement and drive down support calls. The Product Content Maturity Model maps the steps that an organization typically takes as it moves from unstructured technical documentation to live product content that intelligently engages its various audiences.

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