SDL BeGlobal: Independent Product Review
Mitchell Kramer, Senior Analyst at Patricia Seybold Group provides a thorough and insightful review of SDL BeGlobal, the industry's first cloud platform for real-time automated translation.
Complete the form below to enable downloads
In this report, Mitchell Kramer, Senior Consultant at Patricia Seybold Group provides an in-depth review of SDL BeGlobal 1.1 - launched in October 2010. His product review includes background on the technology, product and company, a overview of the capabilities and user experience, its fit with customer service requirements, and an opinion on the product and company viability.
Kramer has over 25 years of consulting experience, and currently focuses on CRM and customer experience technology & best practices.
"SDL BeGlobal is a remarkably innovative application of well known and widely used translation technology. Some of the innovations are the wide range of supported languages, the TrustScore metric, cloud computing deployment, and both browser and Web Services access to translation facilities." - Mitchell Kramer, Customers.com blog May 14, 2011
